Seven Morning Tea

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Last updated: 01/02/2026

At Seven Morning Tea, your satisfaction matters deeply to us. We understand that taste is personal, and if our tea doesn’t meet your expectations, we are committed to making it right.

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1. Order Cancellation Policy

• Once an order is placed, it cannot be cancelled.

• Please ensure all order details are correct before completing your purchase.

However, we offer a flexible refund and replacement policy after delivery, as outlined below.

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2. Taste Satisfaction Guarantee

We proudly stand by our products and offer a Taste Satisfaction Guarantee.

If you have opened or used the product and are not satisfied with the taste, quality, or overall experience, you may request a refund or replacement.

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3. Eligible Reasons for Refund or Replacement

You may request a refund or replacement if:

• You dislike the taste or flavour

• The product does not meet your expectations

• The product is opened or partially used

• The product is damaged during transit

• You received an incorrect product

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4. Conditions for Refund Requests

• Requests must be raised within 7 days of delivery

• Order ID and basic purchase details must be provided

• We may request photos of the product or packaging for verification

• In most cases, return of the product will not be required

This policy is designed to be fair and customer-friendly, while protecting against misuse.

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5. Refund Process

• Approved refunds will be processed within 7–10 business days

• Refunds will be credited to the original payment method

• Shipping charges may not be refundable unless the issue is due to our error

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6. Replacement Option

• Customers may choose a replacement product instead of a refund

• Replacement orders will be shipped at no additional cost

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7. Fair Usage Policy

To ensure fairness for all customers:

• Repeated or excessive refund requests may be reviewed

• Seven Morning Tea reserves the right to limit or decline refunds in cases of policy misuse

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8. Bulk & Wholesale Orders

Refunds and replacements for bulk or wholesale orders will be governed by separately agreed terms.

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9. How to Request a Refund or Replacement

Please contact us with your order details at:

Seven Morning Private Limited

Lati Bazar, Bhabhar-385320, Banashkantha, Gujarat, India

📧 Email: sevenmorningtea@gmail.com
📞 Phone: +91 70698 26909

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10. Policy Updates

Seven Morning Tea reserves the right to update or modify this policy at any time. Changes will be effective once posted on the website.

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If our tea doesn’t win your heart, we’ll make it right. That’s our promise.